You Get No Credit For Clean Light Fixtures

A stroll through the lobby of my office revealed three light fixtures, specifically chandeliers, which had accumulated "dust bunnies" inside them. For patients sitting in the lobby waiting for their dental appointments, these dirty fixtures were clearly visible. I realized that these unkempt...

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Belief Busters

Going to the next level will require a breaking or changing of current beliefs.  But that’s not easy for some.  A belief can be strong.  Changing it may seem invalidating.  You are being asked to not just do something different but to believe something different. ...

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KPI's and Conclusions - Your Wisdom is Being Tested

You know, there's this saying that's been around for ages – "you can only manage what you can measure." In dentistry, we often measure things like new patients, production, collection, overhead, profit, and expenses. It's pretty straightforward with the help of dental office management...

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Why The Multi-Doctor Office?

What is it that most dentists want?  Over the years I’ve heard the same things.  Dentists want more money and time off.  They work hard, care for their patients and treat their staff well.  They just want to be compensated at an appropriate level for their efforts. ...

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Boil it down to numbers

Asking a vague question like “should I add 3 more operatories” is hard to answer.  It’s difficult because there are so many subjective variables to consider and the answer may be based more upon theory rather than objective measurements.  What I do is break it down...

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Speed and Delegation

Speed:

To get more done clinical work done during the day requires an increase in speed.  Speed does not mean that one makes the patient feel rushed.  It doesn’t mean cutting corners or being rough.  It means working efficiently.  Look at all the routine steps the office...

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Working Through Problems

Hey there, we all face challenges in life, and let's be real—perfection is a rare guest in our journey. So, instead of letting those obstacles knock us down, here are some tips to navigate through them:

**Write It Down:**
Grab a pen and paper or type it out on your computer. Dump those...

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The Real Confidence

Unveiling My True Purpose: A Journey to Inner Peace

There's an incredible sense of calm that washes over me when I finally untangle the threads of my existence and understand the driving force behind my actions. It's like finding the last piece of a puzzle, completing the picture of my life.

When...

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How To Irritate Patients

In the competitive world of dentistry, it's not just about fixing and cleaning teeth; it's about creating an unforgettable journey for your patients. From the initial phone call to the moment they leave your office, every step matters. We're diving deep into the intricacies of patient...

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Charity For Self-Serving Reasons

I recently attended a conference where I had the opportunity to hear from several well-known CEOs who shared insights about their companies and their perspectives on business. Most of them emphasized the importance of giving back to causes aligned with their company's values.

Interestingly, one...

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Fight Like You've Got $2 In The Bank

Alright, listen up, champ. I saw that UFC match with Conor McGregor, and the commentator hit the nail on the head. He's rolling in dough, but fights like he's got pocket change. Now, let me lay some tough love on you about being financially secure.

There's this dangerous pitfall that comes with...

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You Don't Need To Know Everything, But You've Gotta DECIDE

In the realm of leadership, those who rise above the rest are the decision-makers. Decisions, my friend, are not for the faint-hearted; they demand a potent concoction of good data, unbridled creativity, and a splash of wisdom.

Let's face it – in the real world, you'll never be handed 100%...

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